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2017 Order FAQ

When will my 2017 OHM be delivered?
The 2017 OHM Urban, Sport, and Mountain will begin shipping Feb/March 2017.  We will begin deliveries in North America starting in numerical order from the first pre-orders.

Where can I test ride the 2017 OHM lineup?
We currently offer test rides at OHM Canadian Headquarters in North Vancouver, BC. Please contact us at support@ohmcycles.com for more information.

I’m nervous about ordering direct. Can you give me some peace of mind?
We are committed to providing an outstanding product that will suit your needs. For any reason within the first 30 days you feel you are not happy with your E-Bike, please contact us.  We will walk you through the simple return process and will give you a full refund minus processing and shipping fees after we receive it in excellent condition.  If there is any way we can help accommodate the ebike for your needs, we are more than happy to help.

Can I cancel my OHM reservation?
Yes, you can cancel at anytime. Please send us an email at support@ohmcycles.com and we can issue a refund.

What if I live outside of North America?
Please send us an email directly and we can calculate any additional shipping costs for you.  Be advised that warranty services may be restricted outside of North America.

How do I reserve a 2017 OHM E-Bike so I can get out riding as soon as they are ready?
Reserve your new 2017 OHM with $100 Pre-order Deposit. Reservations can be made below:

USA:

Urban

Sport

Mountain

CANADA:

Urban

Sport

Mountain

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